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Discover Murray Order Policy

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Security and Privacy

Westpac secureWe aim to provide all of our customers with a safe online shopping experience. Our system encodes your credit card and contact details to ensure its safe transfer to us. We respect your privacy and personal information, and will not share it with anyone else. We may use your email address to send our email newsletters and other announcements regarding promotions, new products and special features. Should you wish to be removed from our mailing list at any time, please let us know via email, phone or fax.

Payment Options

Order and Pay Online Securely
Our SSL security system ensures your credit card and contact details are safe and secure. All payment data is secured by 128 Bit SSL. We use the services of Westpac Banking Corporation.

Order and Pay by Phone
Please phone us on (08) 8363 6244 to place your order, and provide us with payment and address details.

Order and Pay by Fax
Please fax your order with address and payment details and fax to: (08) 8363 6433

Credit Card Fees

Discover Murray River reserves the right to charge a 1.7% credit card fee on all transations.

Shipping and Costs

AUSTRALIA WIDE:
Standard post:

50g-500g $6.55
501g – 1kg $11.95
1.01kg – 2kg $16.95
3kg plus – please contact us for rates as they vary greatly according to destination.

Express Post:
Available in Australia only. Please contact us for pricing, availability and delivery timetable.

Airmail Delivery:
50g-500g $50.00
501g – 1kg $75.00
1.01kg – 2kg (maximum) $24.00

ALL OTHER COUNTRIES:
Airmail Delivery:
50g-500g $18.50
501g – 1kg $34.00 1.01kg – 2kg (maximum) $62.00

Postage and Handling

All items carry a $10.00 postage and handling fee.

Delivery

Items are shipped via Australia Post. Please allow 5-7 working days for delivery after order has been dispatched. Any out of stock items will be noted as such on our site. If we are unable to dispatch goods within 2 working days we will notify you.

Returns

Please see our return policy.

Product pricing and information

All material on Discover Murray : www.murrayriver.com.au is subject to change without notice. For any questions relating to products, pricing or other matters please contact us via email, phone or fax.

Copyright

The material provided on our site is copyright protected and is to be used for personal reference only. Permission to reproduce any images must be sought in writing from Discover Murray : www.MurrayRiver.com.au.

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